For Patients | CompreCareRx Pharmacy

The CompreCareRx Difference

A dedicated team is in place to help patients and coordinate your needs.

For more than 32 years, our team has worked exclusively with specialty drug products, and we have the necessary expertise to service the demands of today’s patients and healthcare providers. Our dedicated team of registered pharmacists, certified technicians and nursing support assist in every area of a patient’s therapy.

  • Adherence Tracking
  • Education Material
  • Free Delivery
  • Insurance Coverage
  • Medication Delivery and Coordination
  • 24/7 Personalized Care
  • Specialty Nursing
  • Reimbursement
  • Translation services

Learn More

Joint Commission Accredited
CompreCareRx has held Joint Commission Accreditation since 1989. The Joint Commission’s Gold Seal of Approval indicates a commitment to improving health care quality and safety. This rigorous accreditation process assesses our compliance with state and federal standards and ensures that we are providing the highest quality services.

LegitScript Certified
CompreCareRx is a LegitScript approved pharmacy. LegitScript certification indicates that we are a legitimate pharmacy that complies with state and federal regulations.

.Pharmacy Verified
CompreCareRx holds a .Pharmacy verification from the National Association of Boards of Pharmacy (NABP) for being recognized as a credible, licensed and safe pharmacy website.


How to Order

CompreCare can accept electronic prescriptions as well as original prescriptions through the mail. Faxed prescriptions must come from your physician’s office only. CompreCare will verify all new controlled substance prescriptions with your physician’s office for validity.

Download our referral form: print and copy the form for your continued use

Referral Forms

We look forward to servicing all of your prescription medication needs in a fast and friendly way! If you have any questions, please do not hesitate to call us at 1-888-644-8326.

Ordering and Shipping FAQ

1How do I check the status of my order?

Please contact us at 1-888-644-8326 or email us at to check on the status of your order.

2How long will it take to receive my order?

Please note that CompreCare Rx is not an emergency service.

In the event of an emergency, please call 911 or go to your nearest emergency department.

CompreCare Rx usually takes 1-2 business days to process your order. We offers a variety of delivery methods including Free standard delivery (3-5 business days).

3What are your delivery methods?

We offer the following delivery methods:

-Free standard delivery (3-5 business days)
-2-day at an additional $10.00
-Overnight at an additional $45.00

Saturday Delivery at an additional $65.00

We also automatically ship controlled substance prescriptions with “Signature Required” and non-controlled prescriptions (i.e. Naloxone orders) upon customer request.

4What type of packaging can I expect my order to arrive in?

All prescriptions are shipped in discreet, concealed packaging from “CompreCare” as the return address. Prescriptions with tablets are filled with cotton as to assure the medication is not damaged during shipment.

5What is your return policy?

State and federal regulations do not permit the return of prescription medications for resale or reuse. However, if for some reason there has been an error in your prescription order, please contact us at 1-888-644-8326 or by email at

6Can I receive a refund for my order?

Refunds are evaluated on a case-by-case basis. Please contact us at 1-888-644-8326 or email us at to inquire about refund for your order.

7Can I cancel my order?

Prior to processing and shipment, your order may be canceled. However, if your order is already in the process of shipment, we will be unable to cancel your order. Please contact us at 1-888-644-8326 or email us at to check on the status of your order.

Payment Methods
CompreCare Rx accepts most major insurance plans including most state Medicaid plans and Medicare plans. CompreCare Rx also accepts payment via credit or debit card.

Your payment method will not be charged until your order has been confirmed and is ready for shipment. Please contact us at 1-888-644-8326 or email us at for any payment related questions.



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Understanding Your Medication

At CompreCare, our goal is to provide you with high-quality and safe health care.

Did you know taking your medication accurately is one of the best ways to control your condition? Compliance is a real issue for far too many patients. Many people do not realize the danger and consequences of discontinuing or interrupting treatment. Each year, thousands of people end up in the hospital because they did not take their medication properly. It’s important to take an active role in understanding your medication in order to better manage your chronic condition. The following guidelines are designed to help you to manage your medication.

  • Learn about your medication's dose and when to take it.
  • Learn what side effects to watch for as well as possible risks.
  • Ask about any drug, food, alcohol or herbal interactions.
  • Develop a daily schedule for all of your medications.
  • Use a medication checklist. Children often enjoy using stickers.
  • Fill out your Patient Medicine Chart to keep good track of all medications you are taking. Keep it current by updating the chart whenever you start or stop a medication.
  • Refill in advance.
  • Check expiration dates.
  • Learn how to properly store your refrigerated medication.
  • Avoid exposing your medication to heat or humidity.
  • Keep medication out of the reach of children and pets.
  • Call CompreCare in advance and let us know when you are planning to travel. We can deliver your medication anywhere in the USA.
  • When traveling, carry your medication in your carry on. Do not pack it in your checked luggage. Make sure you have some extra medication in case of an emergency. If flying, call Transportation Security Administration (TSA) at 1-866-289-9673 for more information.
  • Never share a prescription medication.

Prescription Medication and Emergency Preparedness

It is important to plan ahead when natural disaster or other emergency situations strike as your medication may be exposed to power outage or an unusual level of heat or humidity. Be prepared to protect your medication.

  • If the power goes out and you have medication is in the refrigerator, keep the doors closed as much as possible to prolong the cold temperature. The refrigerator will remain cold for about four hours if the doors remain closed.
  • If medication is exposed to high temperatures, flooding waters, or humidity it must be discarded. If you are unsure whether or not a product is safe to use, call your pharmacist or manufacturer prior to use.
  • If you have to leave your home, fill cooler with ice or ice packs to store your medicine. keep products at the required temperature until use. If you use an infusion pump that requires electricity, take a two- or three-day supply of product, supplies and pump(s) to the nearest shelter or hospital until electricity is restored.

Tips on Staying Ahead on your Prescriptions in Case of an Emergency

  • Refilling your prescribed medication at the earliest possible date is the best way to get you through a disaster and it’s aftermath.
  • Have your doctor write a prescription for the largest, reasonable quantity.
  • Order a three month supply, if possible, rather than a one month supply of each medication you take. Most insurance companies will cover a 90 day supply.
  • Save the cooler, ice packs, and packing material (peanuts) and sealable plastic bags that you receive with your medication. Keep ice packs inside the freezer and place packing material and sealable plastic bags inside the cooler and store them in a handy place. If power goes out, remove ice packs from the freezer and place them inside the sealable plastic bags and place in the bottom of the cooler. Follow with a layer of packing material, then your medication, and another layer of packing material. In the summer you will need an additional sealable plastic bag with ice packs as the last layer. Close the cooler’s lid well, making sure it is tight. It should hold your medication cold for up to 48 hours.
  • In case of a natural disaster, call CompreCare as soon as possible and let them know how you can be reached.

A pharmacist is always available to educate you about your medications, both prescription and non-prescription.

  • Children's Hospital at Cabell Huntington Hospital
    Thank you and your team so very much for your act of kindness for the children hospitalized during our Easter Holiday. The baskets will put smiles on our children, and give them a break from their anxiety of being in a hospital. It's such a great feeling that our community cares so much.
    Children's Hospital at Cabell Huntington Hospital
  • Amy S.
    I would like to thank the CompreCare team for your wonderful customer service. We have had to switch in the past but come back at first chance because of the care we receive. In today's world of negativity I find it important to tell someone that they ROCK when they truly do. Thank you for working with us and always checking in with us.
    Amy S.
  • Bridgette
    Your customer service is excellent!!! So many pharmacies now have poor customer service. I love the fact when I call, I speak with a person and not a recording. I also love the way CompreCare shows interest in my child care.
  • Karla B.
    I moved to Huntington last year and needed a pharmacy to fill a compounded medication. I randomly called CompreCare and the staff was so helpful and accommodating. Even though it’s not a “normal” compound, they were willing to come up with an out-of-the-box solution for me. What's even better is their great customer service. Staff has been super friendly, helpful and proactive in making sure my prescription has been filled each month. I highly recommend this pharmacy.
    Karla B.